{"id":87,"date":"2022-08-10T12:49:01","date_gmt":"2022-08-10T12:49:01","guid":{"rendered":"https:\/\/gjs.jfv.temporary.site\/website_145774ea\/?page_id=87"},"modified":"2026-09-08T08:04:11","modified_gmt":"2026-09-08T08:04:11","slug":"our-ethos","status":"publish","type":"page","link":"https:\/\/eaststreetpubco.com\/staging\/6939\/our-ethos\/","title":{"rendered":"Our Ethos"},"content":{"rendered":"
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All The Small Details<\/h1>\n

Our venues are places people know and trust, where you come for a drink but stay for the atmosphere.<\/h2>\n

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We welcome locals and visitors alike, working closely with the best local suppliers to deliver quality food and drink across every site.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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QUALITY INGREDIENTS<\/h1>\n

We work with trusted local suppliers to ensure fresh, high-quality ingredients across all our menus.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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TRAINED TEAMS<\/h1>\n

Our teams are trained to deliver consistent, knowledgeable and welcoming service every day.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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CLEAN & WELL RUN SPACES<\/h1>\n

High standards of cleanliness and maintenance are upheld across both front and back of house.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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ACCESSIBLE, GREAT VALUE<\/h1>\n

Quality experiences that remain accessible, with offers and menus designed for all occasions.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

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OUR STANDARDS & ACCREDITAIONS<\/h1><\/div><\/div>\n\n

Behind every great experience is a commitment to safety, responsibility and doing things properly. We\u2019re proud to be recognised for the standards we uphold across our venues.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Muddy Stilettos Award - Best Bar<\/h2>\n

The Yacht<\/a> was named Best Bar in Devon at the Muddy Stilettos Awards<\/a> 2026. Voted for by the public, the award celebrates the team\u2019s exceptional hospitality.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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T.R.E.V.O.R Award \u2013 VIVA<\/h2>\n

VIVA<\/a> has been recognised for outstanding commitment to customer safety and wellbeing, receiving the T.R.E.V.O.R Award presented by Torbay Street Pastors.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Best Bar None Accredited<\/h2>\n

Our Torbay venues are accredited by Best Bar None<\/a>, a nationally recognised scheme supported by the Home Office, promoting safe and responsibly run licensed venues.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Shout Up Partnership<\/h2>\n

We support the Shout Up campaign<\/a>, encouraging a culture where inappropriate behaviour is challenged and everyone feels confident to speak up.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Ask for Angela Trained<\/h2>\n

Our teams are trained in the Ask for Angela<\/a> initiative, ensuring guests can discreetly seek support if they ever feel unsafe.<\/p>\n<\/div><\/div>\n<\/div>\n\n

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Spike Awareness<\/h2>\n

All staff are trained in spike awareness, with procedures in place to support and protect our guests.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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Safety of Women at Night Charter<\/h2>\n

We are proud signatories of Torbay\u2019s Safety of Women at Night Charter<\/a>, supporting a shared commitment to safer spaces for women and girls across the local night-time economy.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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OUR CUSTOMERS<\/h2><\/div><\/div>\n<\/div>\n\n
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Our Customers Leave Happy.<\/h1>\n

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Our main goal is that our Customers leave as happy as possible, take a look below to see what customers have said about visits to our locations below<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n

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