All The Small Details
Our venues are places people know and trust, where you come for a drink but stay for the atmosphere.
We welcome locals and visitors alike, working closely with the best local suppliers to deliver quality food and drink across every site.
QUALITY INGREDIENTS
We work with trusted local suppliers to ensure fresh, high-quality ingredients across all our menus.
TRAINED TEAMS
Our teams are trained to deliver consistent, knowledgeable and welcoming service every day.
CLEAN & WELL RUN SPACES
High standards of cleanliness and maintenance are upheld across both front and back of house.
ACCESSIBLE, GREAT VALUE
Quality experiences that remain accessible, with offers and menus designed for all occasions.
OUR STANDARDS & ACCREDITATIONS
Behind every great experience is a commitment to safety, responsibility and doing things properly. We’re proud to be recognised for the standards we uphold across our venues.
T.R.E.V.O.R Award – VIVA
VIVA has been recognised for outstanding commitment to customer safety and wellbeing, receiving the T.R.E.V.O.R Award presented by Torbay Street Pastors.
Best Bar None Accredited
Our Torbay venues are accredited by Best Bar None, a nationally recognised scheme supported by the Home Office, promoting safe and responsibly run licensed venues.
Safety of Women at Night Charter
We are proud signatories of Torbay’s Safety of Women at Night Charter, supporting a shared commitment to safer spaces for women and girls across the local night-time economy.
Shout Up Partnership
We support the Shout Up campaign, encouraging a culture where inappropriate behaviour is challenged and everyone feels confident to speak up.
Ask for Angela Trained
Our teams are trained in the Ask for Angela initiative, ensuring guests can discreetly seek support if they ever feel unsafe.
Spike Awareness
All staff are trained in spike awareness, with procedures in place to support and protect our guests.
Our Customers Leave Happy
Our main goal is that our Customers leave as happy as possible, take a look below to see what customers have said about visits to our locations below
